Terms of Service

INTRODUCTION

This Terms and Conditions of Use Agreement ("Agreement") is made by and between USCertificates.org (“MVC.ORG”) and you, the user/viewer/customer ("you" or "your"). This Agreement contains the terms and conditions that govern your use of this website.

By clicking the “submit” button or by accessing, visiting, browsing or using any part of this website, you agree that you have read, understand and agree to be bound by this Agreement. MVC.ORG reserves the right, from time to time, with or without notice to you, to make changes to this Agreement at MVC.ORG’s sole discretion. Continued use of any part of this website constitutes your acceptance of such changes.

PRIVACY

Any information submitted on the MVC.ORG website is subject to our Privacy Policy, the terms of which are incorporated herein. It is important to us that your privacy is protected and the personal information you provide us is collected, used and disclosed only for the purposes of that which you have authorized us. The information provided to us in your application is collected, used and disclosed solely for the purpose of requesting the documents which you require from the respective government agencies. Your personal information will only be submitted to the agency to which you directly authorize us to do so at the time your application is submitted. All information submitted is strictly confidential and will not be passed on in any other form for any commercial purpose. For more complete information visit our Privacy Policy.

ELECTRONIC COMMUNICATIONS

When you visit MVC.ORG or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

GENERAL

A. You will comply with all of the terms and conditions of this Agreement and all applicable laws, regulations and rules when you use the MVC.ORG Service.
B. MVC.ORG will only provide the MVC.ORG Service to persons and entities able to form legally binding contracts under applicable law. Without limiting the foregoing, minors are excluded from using the MVC.ORG Service.
C. By using our service, you understand that MVC.ORG is not a State Department website. We are not affiliated with any governmental organization, whether it is federal, state, or local; and our sole purpose is to assist our customers to obtain their birth certificate or other legal documents. Once your order is submitted using our form, you agree that all information is true and that the names or information used belongs to you.
D. MVC.ORG will process your information using a third party state platform. By agreeing to these terms, you allow MVC.ORG to input information into a platform in order to expedite your order request.
E. All fees quoted are subject to change at any time. All shipping times are subject to change at any time. All quoted processing times are subject to change at any time.

YOUR CONDUCT

You will not (i) use "spam," "blast-faxes" or recorded telephone messages to market or sell Goods, (ii) use a robot, spider or other device or process to monitor the activity on or copy pages from the MVC.ORG website, (iii) interfere with the MVC.ORG Service by using viruses or any other programs or technology designed to disrupt or damage any software or hardware, (iv) modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the MVC.ORG Service, (v) collect electronic mail addresses or other personally identifiable information from third parties by using the MVC.ORG Service, (vi) impersonate another person or entity, (vii) engage in any activity that interferes with any third party’s ability to use or enjoy the MVC.ORG Service or (viii) assist any third party or other user of MVC.ORG Service in engaging in any activity prohibited by this Agreement.

DISCLAIMERS, EXCLUSIONS AND LIMITATIONS

A. MVC.ORG PROVIDES THE MVC.ORG SERVICE ON AN "AS IS" BASIS. MVC.ORG DOES NOT REPRESENT OR WARRANT THAT THE MVC.ORG OR ITS USE (i) WILL BE UNINTERRUPTED, (ii) WILL BE FREE OF INACCURACIES OR ERRORS, (iii) WILL MEET YOUR REQUIREMENTS, OR (iv) WILL OPERATE IN THE CONFIGURATION OR WITH THE HARDWARE OR SOFTWARE YOU USE. MVC.ORG MAKES NO WARRANTIES OTHER THAN THOSE MADE EXPRESSLY IN THIS AGREEMENT, AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT.
B. THE THIRD PARTY LINKS, SERVICES, RESOURCES AND INFORMATION THAT MVC.ORG PROVIDES ON OR MAKES AVAILABLE THROUGH THE MVC.ORG WEBSITE ARE NOT CONTROLLED BY MVC.ORG. ACCORDINGLY, MVC.ORG MAKES NO WARRANTIES REGARDING SUCH THIRD-PARTY SERVICES, RESOURCES AND INFORMATION, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT AND WILL NOT BE LIABLE FOR YOUR USE OF OR RELIANCE ON SUCH THIRD-PARTY SERVICES, RESOURCES OR INFORMATION.
C. MVC.ORG WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES (INCLUDING DAMAGES RELATING TO LOST PROFITS, LOST DATA OR LOSS OF GOODWILL) ARISING OUT OF, RELATING TO OR CONNECTED WITH THE USE OF THE MVC.ORG, BASED ON ANY CAUSE OF ACTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
D. EXCEPT FOR A BREACH OF A PARTY’S REPRESENTATIONS AND WARRANTIES UNDER THIS AGREEMENT, OR IN CONNECTION WITH YOUR INDEMNITY OBLIGATIONS UNDER THIS AGREEMENT, IN NO EVENT WILL THE LIABILITY OF MVC.ORG IN CONNECTION WITH THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID TO MVC.ORG BY YOU IMMEDIATELY PRECEDING THE EVENT THAT GIVES RISE TO SUCH LIABILITY.

INDEMNIFICATION

YOU HEREBY AGREE TO INDEMNIFY AND HOLD MVC.ORG AND ITS EMPLOYEES, REPRESENTATIVES, AGENTS, AFFILIATES, DIRECTORS, OFFICERS, MANAGERS AND SHAREHOLDERS (“THE INDEMNIFIED PARTIES”) HARMLESS FROM ANY DAMAGE, LOSS, COST OR EXPENSE (INCLUDING AND WITHOUT LIMITATION, ATTORNEYS’ FEES AND COSTS) INCURRED IN CONNECTION WITH ANY THIRD PARTY CLAIMS, DEMAND OR ACTION (“CLAIM”) BROUGHT AGAINST ANY OF THE INDEMNIFIED PARTIES INSOFAR AS SUCH CLAIM ALLEGES FACTS OR CIRCUMSTANCES THAT WOULD CONSTITUTE A BREACH OF ANY PROVISION OF THE AGREEMENT BY YOU. IF YOU ARE OBLIGATED TO PROVIDE INDEMNIFICATION HEREUNDER, MVC.ORG MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CONTROL THE DISPOSITION OF ANY CLAIM AT YOUR SOLE COST AND EXPENSE. WITHOUT LIMITATION OF THE FOREGOING, YOU WILL NOT SETTLE, COMPROMISE OR IN ANY OTHER MANNER DISPOSE OF ANY CLAIM WITHOUT THE CONSENT OF MVC.ORG. IF YOU ARE OBLIGATED TO PROVIDE INDEMNIFICATION HEREUNDER, MVC.ORG MAY WITHHOLD ANY PAYMENT IT IS OTHERWISE REQUIRED TO MAKE TO YOU AS A SET OFF AGAINST YOUR INDEMNITY OBLIGATIONS.

TERMINATION

In its sole and absolute discretion, with or without notice to you, MVC.ORG may suspend or terminate your use of the MVC.ORG Service.

THIRD-PARTY SERVICES

MVC.ORG may use third parties to provide certain services that you may link to from MVC.ORG. These services may have their own terms of use and other policies. You will be governed by such terms and policies as well as the terms of this Agreement.

INFORMATION PROVIDED BY USER

As a customer of MVC.ORG, you may be asked to provide credit card or other payment information to MVC.ORG in order to be able to purchase the products and services provided on this website. By providing such information, you represent and warrant to MVC.ORG that the information provided is accurate and complete, and you agree that you will be liable for any damages, costs or expenses incurred by MVC.ORG as a result of misrepresentation by you with respect to any information provided by you to MVC.ORG.

CANCELLATION REFUND POLICY

We are a service oriented business, committed to the highest quality in customer service. We cannot provide refunds or cancel an application for any of our services as all vital certificate applications are reviewed and processed upon receipt. However, in some cases we do make exceptions to this policy.

DISCLAIMER

MVC.ORG and any of its employees, representatives, agents, affiliates, directors, officers, managers and shareholders are not in any way affiliated with any federal, state, or local government agencies. By using the MVC.ORG Service, you agree to hold MVC.ORG and any of its employees, representatives, agents, affiliates, directors, officers, managers and shareholders harmless and devoid of any litigation that may arise from misusing or abusing the MVC.ORG or any other affiliated websites. The purpose of this website is to create an easier and friendlier environment for our customer to help in the procurement of government documents including passports, visas, and birth certificates. MVC.ORG’s fees are charged to provide documentation as well as research to its customers. Included in its fees are all costs related to website bandwidth, marketing costs, process agents, customer service agents, security certificates, hacker safe security certificates, virus safety security certificates, web design, web development, content updates, research updates, contacting customers, submitting documentation, phone and e-mail systems, answering customer phone calls, and any and all other miscellaneous charges. All prices quoted for state agencies and shipping prices are subject to change, and MVC.ORG will not be held liable for changes to these policies at any time. There are times when additional documentation is required by customers of MVC.ORG. We will make all attempts to collect this documentation, and it is the responsibility of our customers to respond to all requests made by us or any third parties related to this transaction. By using our site, you agree to the terms and services stated on this website, and realize our services are a liaison and research related service. MVC.ORG and its network are not responsible for shipping delays from Fedex, UPS, the United States Postal service, nor are they responsible for any delays in processing from the state department levels. By using the MVC.ORG or any affiliated websites, you agree to indemnify and hold MVC.ORG, and any of its employees, representatives, agents, affiliates, directors, officers, managers and shareholders, and its network, harmless for all claims, damages, or losses suffered by the result of the previously mentioned third parties related to the procurement of your documents provided by MVC.ORG and its network.

Online Service Information

USCertificates.org accepts Visa, MasterCard, American Express, Discover and debit credit cards. The online Illinois Vital Certificate Processing Fee is payable upon ordering and the relevant IL Vital Statistics Agency Fee and any other shipping fees are payable upon review and acceptance by the Illinois State Agency and will appear on your credit card statement separately. Please note: All state certificate fees are subject to change without notice.

If no record of the event is found, fees will be applied to the search cost and will not be refunded.